The more people
work with a brand, the more those people will use as well as feel loyal to that
brand. (chapter 1 pg 120). There are a number of competitors in the
cosmetic world. They all have their own
long wearing lip colors. Keeping our
customers loyal to Lancome products is the goal. Target competitors include Mac Pro long wear
lipstick($18.00), Estee Lauder Pure Lip Shine($25.00) , Rouge Allure ($34.00),
Yves Saint Laurent Rouge Volupte Shine lip color ($34.00) just to name a few in
the market. Since Lancome sells a wide range of products, to get the customer
to use Rouge in Love all you need to do is to get them to use any other product
from Lancome. Figure out the one product they need that has a use to them first
then bring them towards Lip color.
The brand idea is based on an
insight into the audience that makes the brand relevant to them. It must
exemplify something—tangible or intangible—that people find compellingly
relevant to their lives. (ch 4 pg 53)
All competition lip colors have similar
qualities and benefits. They are all from the line of long wear. They all have
the same length of staying, eight hours. All lip colorsr include to have shine
and hydration. They come with a different scale of prices ranging from $18.00
with Mac to $34.00 with YSL and Chanel. The price is not a problem with the competition.
If the customer is buying higher end department store cosmetics in the first
place then that is not a problem for competition.
The competition to Lancome has
promotions throughout the year. They have different promotions with a gift with
purchase about twice a year in different stores. When Lancome is not in a gift with purchase
we will be promoting free consultation and makeovers. To get Rouge in Love out
in the market for people to try we will offer to try it for free. The customer may come in for something
totally different than lip color but we will suggest different products for
them to try while they are there. After
trying Rouge in Love they can decide if they fall in love with it after seeing
the benefits from the product. We would like to get the product on as many
people as we can before they walk out the door. The more people we can get the
product on the more customers we can get to come back to purchase Rouge in
Love.
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